Breakdown Scheme Details

Important Information Please note that:

 

1. This policy will pay the costs associated with draining and cleaning of the fuel tank and the associated parts affected by an incident of misfuelling as specified by the repairer and agreed by the claims administrator.

 

The maximum amount payable under this policy is £500 including VAT.

 

2. Your authorisation for assistance to be provided may affect your rights under any warranty and / or guarantee in relation to the vehicle of which you have the benefit. You should check what affect (if any) the provision of assistance may have on any such warranties or guarantees before you ask for assistance.

 

By asking us to provide or procure the provision of assistance, you confirm that you understand this.

 

3. You must not continue to drive the vehicle after any incident of misfuelling. In such circumstances you should follow the procedures explained in the ‘Claims Conditions’ and ‘How to Claim’ sections.

 

4. If you are transporting or carrying an animal at the time of the misfuelling, please note that the policy generally does not cover the transport of animals, and it is the responsibility of you and/or your permitted driver to secure any animal being transported or to make alternative arrangements for its transportation.

 

What is Covered Draining Incorrect Fuel

 

If you or a permitted driver have misfuelled the vehicle, we will arrange and pay for our assistance contractor to provide the following assistance:-

 

1. to drain and remove the incorrect fuel, which will become the property of our assistance contractor; or

 

2. if it is not possible to do this at the location where the vehicle is at the time that you make your claim, we will arrange to take you or your permitted driver, the vehicle, an attached trailer or caravan on tow at the time of the misfuelling and up to six passengers to a repairer within a 10 mile radius, chosen by us or by our assistance contractor; and

 

3. to refuel the vehicle with up to £10 of fuel of the correct type. Repair of affected Engine parts Where this cover has been selected, and is shown on your schedule, We will pay all costs associated with fitting parts affected by misfuelling as specified by the repairer and agreed by the claims administrator.

 

The maximum amount payable under this policy is £500.00 (inc VAT).

 

What is Not Covered

 

1. misfuelling which takes place outside the U.K;

2. misfuelling outside the period of cover;

3. any claim made within the first 48 hours following the inception of this policy;

4. where assistance cannot be effected because it would be impracticable, unsafe or unlawful for our assistance contractor to access the vehicle or provide assistance;

5. where the vehicle cannot be transported safely and legally using a standard transporter;

6. where the vehicle exceeds 3.5 tonnes gross weight or more than 7 foot 6 inches (2.3 metres) in width and 18 foot (5.4metres) in length; Property of UK General Insurance Ltd 7. total repairs exceeding £500.00 (inc VAT);

8. any repairs not completed by the repairer;

9. repair costs where in the opinion of the repairer the fault existed prior to the commencement of the policy or is not related to the misfuelling of the vehicle;

10. claims not notified and authorised prior to expense being incurred;

11. any damage to the vehicle or any trailer or its contents whilst being recovered or transported, and any liability or loss arising from any act performed in the execution of the assistance services provided;

12. assistance if, in the opinion of our assistance contractor, the vehicle is illegal, dangerous, untaxed, uninsured, overloaded or not roadworthy;

13. any ferry, toll or congestion charges incurred;

14. the transportation or arrangement of the transportation of any animal (except guide dogs or hearing dogs to be transported together with their owner, where transportation will be provided unless this is not possible for health and/or safety reasons);

15. recovery of horses or livestock;

16. more than 2 claims in any period of 12 months;

17. any vehicle:

17.1 which is an emergency vehicle, heavy goods vehicle or has been used in any competitive event.

17.2 which normally uses Bio-diesel, ethanol, red diesel, autogas, Leaded fuel (4 Star) or non-standard fuel;

17.3 whose fuel supply has been modified. For example: a vehicle modified to use bio-diesel;

17.4 which is not permitted to be used on the public highway.

18 any claim resulting from foreign matter entering the fuel system;

19 any claim where we are unable to validate your policy at the time of the claim, in this instance you must still utilise the services of our agent and pay the agreed fee. If following an investigation we are able to validate your policy we will refund the charge made in full within 14 days of the validation of your policy;

20 any claims where you have continued to drive the vehicle after becoming aware of an incident of misfueling;

21 loss of profit (whether direct or indirect), sales, business, goodwill or reputation, third party claims, pure economic loss, extra operating expenses or special, indirect or other loss which is not a direct consequence of the misfuelling, howsoever caused, incurred in providing assistance.

22 any direct or indirect consequence of war, civil war, invasion, acts of foreign enemies (whether war be declared or not), rebellion, revolution, insurrection, military or usurped power, or confiscation, nationalisation, requisition, destruction of or damage to property by or under the order of any government, local or public authority, terrorism.

23 any direct or indirect consequence of:

23.1 Irradiation, or contamination by nuclear material; or

23.2 The radioactive, toxic, explosive or other hazardous or contaminating properties of any radioactive matter; or

23.3 Any device or weapon which employs atomic or nuclear fission or fusion or other comparable reaction or radioactive force or matter.